Providing services, insights, and guidance to travel, hotel, restaurant, and gaming firms. Travel and Hospitality Services is part of the Techformations.
Your guests are on the move. Make it easy for them to seek help – from your mobile app, on the phone or on Facebook Messenger and Whatsapp. Unify all customer communications onto a single platform.
Customers across all industries hate having to repeat themselves. Give your team customer context and booking history. This will help them have great conversations and boost repeat business.
Don’t put your customers on hold. Use AI and chatbots for instant responses. Automate routine queries to improve customer service.
Good service involves multiple teams and departments. Unite your customer service, operations, and finance teams on one platform. This will help you respond to customers quickly.
You are in the business of experience. Your service needs continuous improvement to stay ahead of the competition. Unlock the power of customer feedback to find insights and improve your services.
See how the Techformations Customer Service Platform helps you deliver customer delight at scale.